Safety first
For electric geysers, switch off at the breaker before touching anything. For gas geysers, close the gas valve, ventilate and never look for leaks with a flame. Smell of gas means leave and call the gas company. If unsure, call a licensed technician.
Gas geyser faults
- No flame. Pilot blown out, blocked jet or thermocouple failure.
- Flame goes out. Weak gas pressure, draught or faulty thermocouple.
- No hot water. Blocked burner or thermostat fault.
- Black soot. Poor combustion. Stop using it and get it checked.
Electric geyser faults
- No hot water. Tripped breaker, failed element or thermostat.
- Lukewarm water. Scaled or half-failed element.
- Breaker trips. Element short or earth leakage.
- Noise. Scale rattling in the tank.
What you can check yourself
Check the breaker, the fuse and the supply, make sure the gas valve and cold water valves are open, and look for visible leaks. Do not open sealed gas parts or work on live wiring.
Leaks
A drip from the relief valve may mean over-pressure or a worn valve, and a leak from the tank body means the tank has corroded and the geyser should be replaced. Leaks near electrical parts are dangerous, so switch off first.
Indicative repair costs
These ranges show common figures.
| Repair | Indicative range |
|---|---|
| Technician call-out | PKR 500 - 2,000 |
| Element replacement, parts and labour | PKR 1,600 - 4,500 |
| Thermostat replacement | PKR 1,000 - 3,500 |
| Thermocouple or burner clean | PKR 800 - 3,000 |
| Relief valve replacement | PKR 800 - 2,500 |
Prices move with brand, model, size and stock. Use these ranges to judge a quote, then compare the exact model and what is included.
Descaling and anodes
Flushing the tank yearly and replacing the magnesium anode every 2 to 3 years in hard water extends life and prevents many faults. Descale elements and burners as part of service.
When to replace
If the tank leaks, the geyser is more than 8 to 10 years old with repeated faults, or repair costs reach half the price of a new unit, replace it. See the best geyser in Pakistan.
Choosing a technician
Use a licensed, referred technician, ask for a quote before work, keep old parts as proof and ask for a short warranty on the repair. Gas and electrical work on a geyser must be done by licensed tradespeople, with proper ventilation and earthing.
Prevention
A yearly service before winter, with descaling, an anode check and a look at the flue and valves, avoids most breakdowns in the coldest weeks. Keep a note of the service date and the parts replaced, so the next technician knows the history and your warranty stays valid where the maker requires regular servicing.
Frequently Asked Questions
On electric models, a breaker, element or thermostat fault. On gas models, a pilot, jet or thermocouple fault. Ask for the specification in writing so you can compare quotes on the same basis. Check the warranty terms and who honours them before you pay.
Common repairs run from about PKR 800 to 4,500 including parts, plus a call-out of PKR 500 to 2,000. Check the warranty terms and who honours them before you pay. Measure carefully and confirm sizes with the seller before ordering. Rates and stock change, so confirm the current position before you commit.
No. Leave the area, ventilate and call the gas company. Measure carefully and confirm sizes with the seller before ordering. Rates and stock change, so confirm the current position before you commit. If you are unsure, send a photo and the measurements and we will advise.
When the tank leaks or repairs cost about half of a new unit. Rates and stock change, so confirm the current position before you commit. If you are unsure, send a photo and the measurements and we will advise. Ask for the specification in writing so you can compare quotes on the same basis.
Service before winter, descale and replace the anode. If you are unsure, send a photo and the measurements and we will advise. Ask for the specification in writing so you can compare quotes on the same basis. Check the warranty terms and who honours them before you pay.
Yes, we supply across Pakistan. Share the quantity, the size or rating and the place of use on WhatsApp. You get a written rate with the exact model, what is included and the warranty, ready to compare with any other seller. Rates and stock change, so confirm the current position before you commit.